Large service charge increases on the way at Chelsea Bridge Wharf

The notes from the Rendall and Rittner meeting on December 12th 2021 show that there are large service charge increases on the way. Although as ever the information provided is muddled and incomplete (no column headings in the table below), and the actual projected service charge increase cannot be determined from the information provided, the average projected increase across internal and external budgets is a whopping 10.6%.

Projected service charge increases at Chelsea Bridge Wharf

This is the first meeting of any kind which Rendall and Rittner have held since August 2020 and that was a one way online ‘broadcast’ rather than a genuine meeting.

‘Questions and answers ‘ from residents at the December 12th meeting are covered in one slide in these ‘notes’ and apparently no questions were asked about service charges, which seems strange to say the least. The ‘notes’ mostly consist of Rendall and Rittner PR, a list of their supposed achievements and a photograph showing the estate manager receiving an award from Richard Daver. No information is given on who voted for this ‘award’ but it would appear from the Rendall and Rittner website that it is a purely internal matter (i.e. no residents voted). Why this is covered in meeting notes is unclear as this non-event did not occur at the meeting.

Finally, the notes end with the ubiquitous Rendall and Rittner slogan ‘thanks for your continuing support’. But they do not have our support! The Chelsea Bridge Wharf Residents’ Survey showed that just 27% of residents are satisfied with Rendall and Rittner and having them replaced was a very high priority for residents. Repeating this slogan will not increase support for Rendall and Rittner and will not obscure the service charge hikes and continuing poor service. Maybe Rendall and Rittner could spend more time getting basic information right and presenting it clearly and less time on pointless PR material disguised as meeting notes. We live in hope 🙂