Residents at ‘One Stratford’ development withholding service charges as protest against Rendall & Rittner
One Stratford: AVOID at all costs, investigate if you are stuck with them.
Rendall & Rittner manage a development in East London, One Stratford. Residents (~ 90) have come together to form a case versus Rendall & Rittner due to gross negligence with respect to cladding & financial management.
Factually speaking, they have:
– Failed to communicate hazardous, combustible materials to residents.
– Failed to rectify cladding safety.
– Made decisions at only financial benefit to themselves.
– Had a complete breakdown / lack of basic communications.
– Failed to properly vet and change suppliers as necessary.
– Failed to manage basic building requirements.
– Failed to provide a transparent breakdown of expenditure of service funds on request.
I would advise you to all ask questions of them now even if you feel nothing is currently wrong. I have had a property under their management for several years, quietly accepting everything was normal until another resident urged a closer inspection.
How does one become a member of the resisents association at Chelsea Bridge Wharf … I am a resident in the Warwick Building and have big concerns regarding the safety of the cladding on the various buildings.
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the residents association does not really exist Adrian. It is chaired by Mr Garton Jones (estate agent) whose offices are on site as you will know. But it is a sham – there are no meetings, no actions and as far as I am aware they have made no protest at the huge service charge increases. My impression is that they are very close to Rendall and Rittner and one might even call them an ally of R&R. A new and real residents association is needed.
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PS as far as I am aware no cladding issue for Warwick but as you will be aware rendall and rittner are being highly secretive about the actions in the blocks that are effected. I believe that some of the fore warden costs are beong passed onto service charges for other blocks.But R7R specialise in obfuscatory accounting and do not provide clear service charge statements.
I suggest emailing Jenniffer.Mann@rendallandrittner.co.uk or facilitiesmanager@chelseabridgewharf.com and ask for an explanation of the 30% service charge increase over the last 2 years, request that monthly or quarterly statements are issued to residents and demand that there should be no increase in the service charge in March next year
.You can feedback to Rendall and Rittner by leaving them a review on Trustpilot https://uk.trustpilot.com/review/www.rendallandrittner.co.uk
Sign the petition for service charge transparency at Change.org https://tinyurl.com/ybu3a7bo
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