By Scott Johnson, Associates Times Feb. 2023https://associatestimes.com/outrage-erupts-as-randall-and-rittner-service-charges-double-at-the-tower/amp/ London: Residents of The Tower, a luxury apartment building in London managed by Rendall and Rittner, are up in arms as the property management company announced… Continue reading
A number of residents had an online meting with Urang on 30th May. Urang have been ‘recommended’ by CBWRA following a very superficial ‘selection’ process which did not appear to involve any formal scoring of bids from managing agents. Residents were provided with very sparse information on the other bidders and a ‘deeper look’ was only provided for Urang and residents only get to meet with Urang. So it was not and is not a genuine consultation.
CBWRA announced today that they are ‘recommending” Urang as the managing agent to handle the Right to Manage application for Chelsea Bridge Wharf. Except that it is not really recommending – the decision has been made. Residents are offered the opportunity to meet with Urang online on 30th May – but none of the other companies have been invited! Residents have been provided with some incredibly weak and superficial ‘analysis’ document, supposedly the basis on which Urang are recommended but detailed examination is only provided for Urang and not the other bidders. So this is not a consultation, it is in true CBWRA style, a decision made without resident consultation and then they insult our intelligence by asking for feedback after the decision. If such a consultation were carried out in any private or public organization it would be dismissed as heavily biased, or in plain language, a token consultation on a done deal. This is pretty pathetic given that millions of pounds of service charge are involved here (I believe Rendall and Rittners’ overall revenue, i.e. the total service charge collected, is in the region of £3 million a year at Chelsea Bridge Wharf) and that 2.5 years have been wasted by CBWRA telling us that Right to manage is not possible. So this is the biggest decision that a residents’ association can make and rather than doing it in an open and inclusive way, the decision has pretty much made already by a small cabal of mostly unelected people. ‘Consultation’ is happening AFTER their decision has been made.
*CBWRA plans to spend huge sums on new fountains *no meaningful response on massive service charge increases * CCTV installed in block foyers with no consultation *no action on management audit
In summary, dear CBWRA, thank you for the work that (some) of the committee are doing, but could I respectfully suggest that you please stop trying to blow smoke up the residents’ rear ends and start behaving like a normal democratic residents’ association, then we might actually get somewhere as a community of engaged residents. Even the CBWRA home page is not being straight with us – ‘a board of elected residents’?. No one on the committee is elected apart from the co-Chairs and there are many aspects of that which are questionable to say the least.
It appears that Rendall and Rittner’s electrical supply tendering strategy has failed. Rendall and Rittner have tried to tender for electricity supply on a huge bulk scale at a time when energy companies were risk averse /energy prices were very volatile and thus there was almost no response to the tender. This has left us at the mercy of EDF (existing supplier) and a new contract was signed with them at a 333% increase. Had Rendall and Rittner negotiated for Chelsea Bridge Wharf on single development basis (and given that our freeholder has no credit rating issues) it is likely we could have got a much better deal.
I am not convinced that Rendall and Rittner have behaved reasonably in this matter and I will be paying service charge under protest until further notice while I investigate further and obtain advice.
In the meanwhile I suggest a plan for the urgent reduction of electricity consumption in communal and external areas should be drawn up, in consultation with residents, and the fountains should be a central part of that.
The reforms which CBWRA maintained for 2 years were just around the corner are unlikely to materialise Throughout 2021 while on the CBWRA committee, attempts to discuss Right to Manage in committee meetings… Continue reading
The latest service charge demands from Rendall and Rittner show that service charges will increase by 40% for the year commencing 1 April 2023. My service charge has increased from £ 247.71 to £347.05… Continue reading
Residents will not choose new agent – Berkeley Homes will be in charge of the process
Rendall and Rittner will be allowed to bid and may be reappointed
Right to Manage at the very least delayed by many months and may not happen at all (unless you vote for me!)
No resident consultation on this decision
It is clear that once again CBWRA/BH have at the very least kicked Right to Manage a long way down the road, and without any resident consultation, and the timing of this announcement suggests at the very least a disregard for the Chair election process.
I have nominated myself for Chair of CBWRA in the 2023 elections because I wanted to improve the governance of the CBWRA and to ensure that all that was possible was being done to achieve Right to Manage, following what have been (in my view) two wasted years as far as RTM goes
Close on the heels of Liam Spender’s win against First Port property management, whereby £100,000 in building insurance commissions is to be returned to residents, Michael Gove has announced plans to ban such… Continue reading
