Leaseholders at the UK’s largest Right to Manage Development have no control over their Service Charges

Urang and the RTM directors are completely unaccountable at Chelsea Bridge Wharf and leaseholders are totally alienated and disempowered. Urang are no longer even complying with their own complaints process, wholly ignoring formal complaints on very serious issues, refusing to explain a £425,000 budget overspend, claiming that service charges are down when in fact they are up above inflation (this magic is achieved by excluding reserve fund contributions fron the calculation!