Chelsea Bridge Wharf RTM director resigns – Still no answers from Urang on the fundamental questions at Chelsea Bridge Wharf

Urang and the RTM directors need to answer these questions:

• Why has a director of the Chelsea Bridge Wharf Right to Manage Company (Larissa Villar Hauser) resigned?
• What is the plan and protocol for the election of RTM directors?
• Why have the elections have been postponed until September?
• When there will be a survey of residents as promised?
• Why can’t we see a copy of the contract with Urang?
• For what period have Urang been engaged, what fees are they being paid, what is the notice period on either side?
• Who will decide if Urang’s contract is renewed and on what criteria will that judgement be made?
• When there will be an Annual General Meeting of the RTM company?
• When will the next meeting with Urang and leaseholders be?
• Why are Urang and the RTM company failing to respect leaseholders’ clear wishes for quarterly meetings? (Incidentally, when my motion for quarterly meetings was passed, CBWRA stated that it was unnecessary as Urang had wanted to do that anyway. The truth is that Urang say they know nothing about that and only want to meet leaseholders twice a year.!).
• Despite many requests to the property manager and CEO of Urang over many weeks, it seems they are unable to supply a copy of their complaints policy. Why is that?

So much for Urang’s ‘new era of transparency’. If you would like to leave a review for Urang on Trustpilot (good or bad) the link is here and link for Google reviews here. Remember that they are, in theory, working for us and if they cannot behave accordingly then their stay should be as short as possible. I hope that things do work out with Urang and if they really do want to start a new era of transparency then I will be happy to support them. So far it just seems like empty rhetoric. I do appreciate they are being controlled by the five unelected RTM directors but they need to remember that they are ultimately answerable to all leaseholders.

Anyone who wants to contact me directly can get me at this email address residents@chelseabridgewharf.org.uk