Five months later – still no written process for CBW app account closures

In September 2023, with the support of residents, I passed a motion at the CBWRA SGM which required a written process to be provide regarding the closure of CBW app accounts. The aim of this was to prevent the arbitrary closure of residents’ CBW app accounts simply because they dare to question the ‘wisdom’ of the CBWRA committee or to point out that they are misinforming residents that Right to Manage was not possible or simply saying things that are not true. More than 10 weeks later there has been no update on this from CBWRA committee and no sign of this written procedure. This means that CBW app accounts can still be closed in an arbitrary and subjective way, without any evidence regarding the reasons for account closure needing to be presented to the person whose account is closed, nor any chance given to them to respond or appeal. This is an utterly revolting form of censorship, in effect.